FAQs
Proper sauna use is important; just like we warm up and cool down our bodies when we exercise, there are some basic steps to follow to ensure you gain maximum benefits of using a sauna.
Before Sauna Use:
- Drink a minimum of 236 mls. of water to prepare your body for an increase in core body temperature.
- Prep your sauna: Pre-heat your sauna for 45-60 minutes. Your sauna will heat up approximately one degree per minute, depending on room temperature. You can use automatic start up for the Signature or Amplify infrared sauna by setting it in Reservation Mode, or schedule a start time in the mPulse 3 in 1 sauna.
- Lay down towels on the bench to absorb sweat. It’s also nice to have an extra around to wipe your face during sessions. We recommend using Celliant towels.
During Sauna Use:
- Watch your time: Make sure to adjust your session length in accordance to your body’s needs. If you are just beginning with regular sauna use, it is important to start slow and get your body accustomed to infrared therapy. We recommend beginning with 10-15 minute sessions at 37°C every other day. Gradually increase toward 40 minute daily sessions in the optimal temperature range. Always listen to your body and adjust based on what it’s telling you.
- Stick with it for long-term benefits: Just as with exercise or eating healthy, sauna use takes time and consistency to see results. You may not even sweat the first few times you use your sauna, but know that sweating (and the detox that comes with it) will increase over time, leaving you feeling rejuvenated and healthy. We recommend Pure Sweat amplifying cream, which increases sweating and circulation to boost results.
After Sauna Use:
- Rehydrate with at least 710 mls. of water or electrolyte drink.
- Dry off and cool down naturally, or with a refreshing shower.
- Keep it clean: Using Celliant towels on the bench to absorb sweat and excess moisture will help keep your sauna clean during regular use. Clean the wood and glass in your sauna every six months with our Natural Sauna Cleaning Kit.
Most people enjoy a 30-45 minute session, 3-4 times a week, but it is safe to use every day and at whatever heat suits you best. Research shows that regular use over time brings best results.
You can find your sauna serial number in multiple ways.
- Serial number can be found on the tag attached to the door of your unit; if the unit is brand new.
- Serial number can be found on the outside back wall of the unit near where the power cord is coming out.
Our saunas are based on the infrared wavelength and not cabin temperature. Set to the desired temperature and allow the sauna to warm up for 45-60 minutes. The sauna heats up at an average of 1 degree per minute.
Follow these steps for proper warm up:
- Make sure your sauna is plugged into a dedicated circuit installed by your electrician.
- Set to the desired temperature and set time to 60 minutes.
- When turning sauna on for the first time, ensure each heater is active after a couple of minutes. If they are not, make sure connections are securely paired from their initial wire feed coming from the power box under the bench.
- Never fully cover the floor grate and heater with any obstruction that will not allow the heater to dissipate its heat.
You can also use the scheduling feature to have the sauna heat up at a certain time. The Android control panel must not be ‘shutdown’ to use this feature.
NOTE: If your sauna is outside in an unheated garage, sun room, basement or patio, you may require additional time to warm the sauna up depending upon the temperature of the surrounding surface and room. REMEMBER, you are required to have an authorized Sunlighten cover over your sauna if it is outside or exposed to the weather in order to maintain your warranty.
Sunlighten’s Natural Sauna Cleaner is made specifically for use with your sauna. At least every six months, dampen a cloth with Sunlighten All Natural Wood Cleaner. Clean glass door and windows with Sunlighten All Natural Glass Cleaner. You may dust the outside of the sauna with a dry dust cloth. Do not use chemical cleaners on your sauna. Light sandpaper can be used to treat stains on the inside of the sauna. Sunlighten Natural Sauna Cleaning Kit can be purchased at the Sunlighten Online Store or through your local dealer.
Sunlighten saunas aren't designed to be placed outdoors. If you place your sauna outdoors without a Sunlighten cover, your warranty will be void. The sauna covers are custom made and may not arrive until after you receive your sauna. Do not install your sauna outdoors prior to receiving your cover. Check the sauna cover annually for normal wear and replace as needed. Sauna cover manufacturer warranty is one year. The cover should remain on the sauna at all times (including while on and in-use) to avoid water damage and void the warranty.
Your cells can absorb red and near-infrared light through light-sensitive molecules called photoacceptors. One important effect occurs in the mitochondria—the parts of your cells responsible for producing much of the energy your body uses.
That absorbed light can influence mitochondrial activity and cellular signaling. Think of it as supporting your body’s cellular battery—helping support energy production and the biological processes involved in circulation, recovery, inflammatory response and tissue repair.
Yes, many people can benefit from daily contrast therapy, especially when they adjust the intensity and duration to avoid overstressing the body. How often you should do contrast therapy depends on your goals, recovery needs, heat and cold tolerance, and overall health. Daily use can be a helpful tool for healing and recovery, but it’s best to start gradually and listen to your body.
Contrast therapy can be safe for many people when practiced gradually and with proper hydration, moderate temperatures, and enough recovery time between sessions.
Start slow, keep sessions short, and pay attention to how your body feels. If you’re pregnant, have heart disease, high or low blood pressure, circulation issues, neuropathy, heat or cold sensitivity, or conditions that affect temperature regulation such as hypothyroidism, talk with your healthcare provider before starting contrast therapy.
Some people feel benefits right away, like a mood lift, less soreness, or relief from discomfort. Others notice that the effects build over time with consistent use, often within 2–4 weeks.
The word sounds complicated, but it describes a simple idea:
Photo = light
Bio = life
Modulation = influencing or changing a response
So photobiomodulation (PBM) simply means using light to influence biological activity in the body.
PBM isn’t a new wellness trend. It has been studied for more than 50 years, with thousands of peer-reviewed publications and hundreds of clinical studies. Dr. Michael Hamblin, a longtime Harvard Medical School and Massachusetts General Hospital researcher and a member of Sunlighten’s Science Advisory Board, has been one of the field’s leading researchers and authors.
PBM uses specific wavelengths of visible red and invisible near-infrared (NIR) light. These wavelengths differ in how they travel through and are absorbed by the body. Red generally interacts with more superficial tissues, while NIR can penetrate more deeply. Both can be absorbed by cellular photoacceptors and influence mitochondrial activity and cellular signaling involved in energy production, circulation, inflammatory response and tissue repair.
EMF (electric and magnetic fields) are waves of electric and magnetic energy radiating through space. High EMF levels are often associated with power lines.
EMF is everywhere in our homes and offices. The electrical appliances we use (an electric can opener at close range emits substantial EMFs), computers, monitors, keyboards and mice, wireless modems, cordless phones, clock radios, hair dryers, mobile phones, microwave ovens and more – all produce EMFs.
Although the current scientific evidence provides no definitive answers regarding EMF, there is enough uncertainty that some people want to reduce their exposure to EMF. For that reason, we have limited the levels of EMF from our heaters as much as possible.
If you are concerned at all about EMF, our Signature and Solo contain our Ultra Low EMF Solocarbon heaters. Our exclusive manufacturing process allows us to cancel out EMF to levels that are virtually undetectable.
Our standard service will deliver your sauna to the first flat and dry place, such as a garage or carport.
Our dedicated Customer Care team is here to assist in determining your sauna's eligibility for the upgrade. Feel free to connect with us at 877-292-0020x3 or please submit a ticket request at the link below.
If you experience any discomfort or adverse reactions during or after using the RED Light Therapy Panel, discontinue use immediately and consult with a healthcare professional. While adverse reactions are rare, it's essential to address any concerns promptly to ensure safe and effective use of the product.
All our saunas heat up at a pace that’s safe for the sauna, and for you. Amplify is designed to hit their higher target temperatures faster than our other models. In ideal conditions, this can be approximately one degree per minute. You can learn more here.
The Amplify series features SoloCarbon heaters that emit all three wavelengths of infrared, full-spectrum. Our patented technology has a highly emissive coating that delivers the highest quality AND quantity of infrared heat for therapeutic results. SoloCarbon panels are the only far infrared heaters clinically shown to raise the core body temperature nearly 3 degrees for the most detoxifying sweat and lower systolic and diastolic blood pressure.
- Turn off the sauna
- Press the timer up and timer down arrows simultaneously
- A digit will appear on the timer section of the screen to indicate the number of hours before the sauna turns on
- When the timer counts down to “0,” the sauna will turn on for a 60-minute session and will be set to 65 degrees
To cancel a reservation, press and hold the power button until the time display turns off. At this point, you can turn the sauna on normally.
There is no cost to you!
Acoustic Resonance Therapy (A.R.T.), which is now known as Sound Therapy, continues to be available as a product add-on that offers the benefits of vibrational sound therapy in your sauna.
No, please ensure that the dedicated outlet for your sauna meets the proper electrical requirements for direct connection. Using a power strip or converter will void your warranty.
None of your data is shared to anyone outside of your portal. Your data is held privately, and is not accessible by insurance companies or anyone besides your ordering doctor without your permission.
The lab we work with exclusively uses a CLIA/CAP accredited lab that perform extensive validation on each assay to meet federal CLIA requirements. All our tests have a 95%-99% correlation coefficient when compared with standard venous blood draw results. We independently perform in house testing against Labcorp and Quest on a quarterly basis to monitor and ensure our lab partners are meeting these standards.
Yes! SiPhox services all of Canada and the U.S., excluding New York.
Our test offers a more comprehensive and proactive approach compared to the standard yearly physical. While the annual physical often focuses on basic health markers, our test includes functional testing and evaluates additional biomarkers such as DHEA-S, cortisol, and ferritin, which are rarely assessed in traditional western medical care. These markers give deeper insights into hormonal balance, stress response, and nutritional health, allowing us to be more proactive in identifying potential health issues early on. By incorporating functional testing, we aim to uncover underlying imbalances that can help optimize long-term wellness, which the standard physical may overlook.
Usually 5-7 days and your results will be on your online portal. You will receive an email about how to access your portal after you submit the test.
The at-home blood kit covers a comprehensive range of biomarkers, categorized for a thorough assessment of your health.
Lipid and Cardiovascular Markers: ApoB, ApoA1, HDL-C, LDL-C, Triglycerides, Total Cholesterol, and various ratios including TG:HDL-C, TC:HDL, and ApoB:ApoA1. These markers help evaluate cholesterol levels, lipid profiles, and cardiovascular risk.
Metabolic Health: HbA1c, Fasting Insulin, and Homocysteine are essential for assessing glucose regulation, metabolic function, and risk factors for metabolic disorders.
Inflammation: The hsCRP (high-sensitivity C-reactive protein) is a key indicator of inflammation in the body, which is often linked to chronic diseases.
Hormonal Health: This category includes DHEA-S and Testosterone (total) for males, Estradiol and FSH for females, along with Cortisol and the Testosterone: Cortisol ratio. These markers provide insights into hormonal balance and stress levels.
Thyroid Function: TSH (Thyroid Stimulating Hormone) measures thyroid function, critical for metabolic and overall well-being.
Nutritional Status: 25-(OH) Vitamin D and Ferritin are included to evaluate your vitamin D levels and iron stores, which are important for bone health and oxygen transport, respectively.
This wide array of biomarkers offers a thorough evaluation of your overall health, from cardiovascular risk to hormonal and metabolic function.
When you get your test, you can on demand hop on a zoom with a nurse who will guide you through the process to ensure success. Make sure you are well hydrated and fasting for more accurate results. You will also have better blood flow if you do some exercise prior (jumping jacks, for example) to get your blood flowing. Finally, make sure you are in a warm (not cold) environment. Hop on a video call with our nurse, and this will streamline your process.
Please consult with your physician before sauna use.
While red light therapy is safe for most people, certain individuals may need to exercise caution or avoid its use altogether. For example, pregnant women, people with epilepsy, individuals taking photosensitizing medications, or those with certain skin conditions may need to consult with a healthcare professional before using a RED Light Therapy Panel.
While red light therapy is generally safe for most individuals, including children and pets, it's important to exercise caution and supervision, especially with young children or animals. Consult with a healthcare professional or veterinarian before using the panel on children or pets, particularly if they have specific medical conditions or sensitivities.
When using an extension cord with your RED Light Therapy Panel, always follow the cord manufacturer instructions. Make sure the cord is rated for the power load, avoid daisy-chaining cords, and use a grounded cord with a three-prong plug. Choose the shortest cord possible, and ensure it’s in good condition with no damage. Keep it away from water and avoid running it under rugs or furniture to prevent overheating. Always unplug the extension cord when not in use to maintain safety.
No. To protect the technology used to create the therapeutic light, the RED Light Therapy Panel are designed to be used in an open air, not heated environment. We recommend using your RED Light Therapy Panel prior to or after sauna use for optimal benefits. For red light therapy in your sauna, please use the mPulse Smart Sauna with integrated red light therapy.
Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA//FSA administrator.
Yes, red light therapy can complement skincare products or serums, but it's important to follow recommended guidelines for product application. Some users apply skincare products before using the panel to enhance absorption, while others may apply products after the session to maximize benefits. Consult with a skincare professional for personalized recommendations.
Inorganic materials will refract the wavelength and really heavy materials will block it. Light, organic is the best way to go. Sunlighten's heater covers and linens are infused with CELLIANT's performance textile that captures and converts body heat into infrared energy. All that’s needed is contact with the fabric, even when layered.
Yes, CELLIANT technology has been tested and proven in 10 peer-reviewed published studies. Information on each study can be viewed within CELLIANT’s Clinical Studies section.
Yes. The proprietary CELLIANT formula consists of naturally occurring, non-conflict materials from the earth that are ethically procured.
The US FDA has determined that CELLIANT products are medical devices as defined in section 201(h) of the Federal Food, Drug and Cosmetic Act and are general wellness products. CELLIANT is also designated as a Class 1 Medical Device in Australia, Canada, the European Union, Japan, New Zealand, and the United Kingdom. Celliant is cleared to market in China, India, Indonesia, Korea, Mexico, Peru, Philippines, Russia, Singapore, Thailand, and Taiwan, with more countries and regions to follow.
Products infused with CELLIANT start working within minutes. CELLIANT is effective while you wear it inside or outside the sauna, and is effective even if you are simply sitting in front of the heater covers, or leaning against it on the pillow or cushion covers.
In the case of Sunlighten, infusing products with CELLIANT® makes the sauna experience even better for two different reasons:
First, as a cover for Sunlighten’s infrared emitter inside the sauna, the CELLIANT-infused infrared-emitting minerals in the textile provides more opportunity for infrared in the sauna than any other known fabric.
Secondly, having CELLIANT infused in other products, such as robes and towels, means that people continue to get the benefits of infrared outside the sauna because CELLIANT in those products captures and converts body heat into infrared energy and sends it back into the body.
CELLIANT is a proprietary combination of natural minerals that is embedded into a polyester-cotton blend to create Sunlighten infused with CELLIANT products.
Yes. CELLIANT’s scientists selected safe, naturally-occurring minerals for their unique properties, such as energy absorption and reflection.
A performance (or responsive) textile is a material that has an additional function, such as wrinkle resistance or water repellency. Hologenix, inventors of CELLIANT, is the leader in revolutionizing the responsive textile industry. Rather than clothes and products you do things in, products infused with CELLIANT do things for you.
No. CELLIANT is a non-invasive technology. The FDA classifies CELLIANT products as non-significant risk. There are no warning labels needed for infants, nursing or expectant mothers.
No, Sunlighten infused with CELLIANT technology can be covered or layered without losing effectiveness. Other fabrics and materials do not hinder the efficacy of CELLIANT to transform heat to infrared energy and reflect it back into the body. That said, the closer CELLIANT is to the body, the more effective it is.
No. Outside of the sauna, products infused with CELLIANT act as a thermoregulator for body temperature. This means that if you are cold, CELLIANT infused products will help keep you warmer and if you are warm, CELLIANT infused products will help cool you down. This is because CELLIANT increases local circulation and cellular oxygenation, which helps the body to be more efficient in thermoregulating itself.
Inside the sauna, your external environment will be a warmer temperature with the sauna’s infrared waves working to increase your core body temperature. Sunlighten infused with CELLIANT will not increase your temperature. It will work to help regulate your temperature and boost the wellness benefits of infrared to your body even more.
No. The CELLIANT-infused fabric found in Sunlighten products doesn’t require special care.
The CELLIANT fibers are embedded into the yarn, so CELLIANT won’t wash off or wear out — even under the most rigorous cleaning protocols. The benefits of CELLIANT last the useful life of the product.
CELLIANT is a scientifically formulated blend of natural minerals. CELLIANT is embedded into textiles, giving fabrics the ability to capture and convert the body’s heat into full-spectrum infrared energy, which is reflected into the body’s tissues and muscles. This infrared energy is clinically shown to give you many benefits including improved performance, faster recovery, and better sleep.
While you will not necessarily be able to perceive or feel an increase in local circulation or oxygenation, clinical testing has measured a temporary increase in tissue (TcPO2) oxygen levels and consistently recorded significant improvements across a wide spectrum of test subjects. While every person is different, consumers who try CELLIANT generally experience increased comfort, a more even body temperature, and an overall improved sense of health.
Both technologies are ways to deliver infrared heat, but ceramic rods have now been surpassed by carbon panel technology thanks to the latter’s ability to produce a more consistent infrared output at lower temperatures given its surface area. Ceramic rods must be brought to excessively high heats, resulting in hot and cold spots throughout your sauna. All Sunlighten saunas use carbon-based technology and are the only carbon-based heaters with clinical backing.
The core body temperature of children rises much faster than adults. This occurs due to a higher metabolic rate per body mass, limited circulatory adaptation to increased cardiac demands and the inability to regulate body temperature by sweating. When using your sauna with a child, operate at a lower temperature and for no more than 15 minutes at a time. A general rule of thumb is 1 minute inside your sauna per year of age for the child, but always accompanied by an adult. And remember to keep you and your children hydrated, even if you don’t see them sweating.
Sunlighten is committed to delivering effective, innovative, and affordable wellness products for healthier living and longevity. We want to be the clear choice for anyone seeking greater wellness and vitality—and we work hard every day to make each of our customers feel hopeful, valued, and connected to the Sunlighten family.
Choosing Sunlighten means embracing a higher standard of wellness with people who care and are the leaders in the industry. Our 25 years of innovation, patented infrared, 200+ health experts who recommend us are only part of what makes us different. We also have the most effective far infrared sauna on the market with SoloCarbon® technology – the only far infrared technology clinically shown to lower blood pressure, increase core temperature and aid in weight loss. And we offer the only precise, 3 in 1® smart sauna available on the market, with pre-set programs based on clinical studies.
The light bulbs inside the cabin saunas are the Chromotherapy lights, which are controlled by the Chromotherapy remote. For newer mPulse models, you'll need to activate the interior lights from your in-sauna tablet before you can use the Chromotherapy remote to control the lights. To do this, locate the light bulb icon on the Sunlighten Sauna app home screen on your in-sauna tablet and toggle on Interior Lights. If you don't see Interior Lights as an option, go to More > Tablet Settings and toggle on 'Show Interior Lights' then try again. Once Interior Lights is togged On, you can use the Chromotherapy remote to select your desired color by pointing it at the light bulbs.
Infrared saunas are generally maintenance-free. We offer an All Natural Sauna Cleaning Kit to help you keep your sauna clean. A CELLIANT towel is perfect for keeping your sweat off the bench, backrest and floor* for a cabin unit. Place your super-absorbent towels in these 3 locations every time you sauna and you won’t sweat stain the wood. If a stain were to occur over time, you can use fine-grained sandpaper to buff it out.
*If your sauna has a floor heater, do not cover the heater with a CELLIANT towel or any other object.
Your sauna cushions can be cleaned by wiping them down with a damp cloth or using an all-natural disinfectant, such as Sunlighten Natural Sauna Cleaner, which is effective, natural, and non-toxic. For tougher stains, a mixture of baking soda and water or vinegar and water can be used. However, we do not recommend machine washing and drying as it may cause shrinking.
To ensure longevity and hygiene of your cushion, we recommend purchasing our CELLIANT Sauna Cushion Covers from the shop, as they are specifically designed for washing after each use.
Sunllighten innovates our designs, and we closely control the testing and manufacturing process. We can provide true 3rd party documentation to back up the efficacy of our products. We closely control our entire manufacturing process. We subject our products to rigorous health and safety inspections, including third-party tests and certifications. We've appointed home office employees to oversee the complete manufacturing process, from sourcing safe and sustainable materials to making regular visits to our manufacturing facilities in Asia to ensure we are providing:
- Quality, non-toxic materials
- Beautiful craftsmanship
- Low EMF technology
- ETL certification
All our products use the same beneficial wavelengths of red light therapy, but the experience and application vary.
mPulse Smart Sauna: In our mPulse Smart Sauna, the red light operates at lower power levels to maintain a serene and relaxing sauna environment. The LEDs are designed to be quiet, and the reduced power ensures you can enjoy longer sessions without compromising the effectiveness of the therapy.
Sunlighten RED Light Therapy Panel: Our RED Light Therapy Panel offers a higher power density in a compact, portable design. This allows for short, intense sessions—just two minutes can be effective at 200mW/cm². The Sunlighten RED Light Therapy Panel app features preset programs, eliminating guesswork. We've done the research and calculations, so you simply select the desired benefit, choose your available time, and press a button to start your customized session.
As a precaution, we advise wearing the included goggles to safeguard against potential discomfort or injury from prolonged exposure to bright light.
Yes. The mPulse Intelligent Sauna collection includes full-spectrum infrared (near, mid, and far) along with integrated red light therapy to help support full-body wellness and skin health in one seamless session.
There are virtually no EMFs emitting from the RED Light Therapy Panel. Testing shows .05 mg, which is extremely low.
You will receive your first charge from humm90 Australia approximately 30 days after you receive your sauna.
If you would like to learn more about humm90 and the services they offer, please click on the following link to their website and Finance FAQ’s
Please find the minimum deposit payment by sauna model below.
- Solo® System: 35%
- Signature® Series: 35%
- Amplify Series: 35%
- mPulse® Series: 35%
- Community Sauna: 35%
- Visa
- MasterCard
- American Express
- humm90 Australia Financing with approved credit
- EFT / Direct Deposit
*There is a 2% administration fee for American Express credit card transactions.
Sauna accessories have separate user manuals. Refer to the appropriate manual:
- Chromotherapy – Manual
- Acoustic Resonance Therapy – Manual
Sunlighten’s Natural Sauna Cleaner is made specifically for use with your sauna. At least every six months, dampen a cloth with Sunlighten All Natural Wood Cleaner. Clean glass door and windows with Sunlighten All Natural Glass Cleaner. You may dust the outside of the sauna with a dry dust cloth. Do not use chemical cleaners on your sauna. Light sandpaper can be used to treat stains on the inside of the sauna. Sunlighten Natural Sauna Cleaning Kit can be purchased at the Sunlighten Online Store or through your local dealer.
For most people, daily sauna use is okay after your body has become accustomed to infrared therapy. Drink increased amounts of water to stay hydrated. Listen to your body and stop your session if you feel any discomfort.
Watch our disassembly video and refer to your assembly sheet for you sauna model and follow the steps in reverse. You can find your sauna model and all documents here.
Sunlighten saunas do not have any vaporous or gaseous emissions, as they use our patented Solocarbon heaters that work with infrared light rather than condensation. Exhaust is not necessary.
Because the floor and calf heaters are lower wattage and have a smaller surface area, they will not produce as much ambient heat as the larger heaters. There is a temperature sensor on each wall to keep it at the right surface temperature to emit the optimal infrared wavelength. Remember, the goal is to provide pure infrared rather than just heat to receive the health benefits. If you don’t feel any heat coming from the heaters, double check that you have all heater connections plugged in.
Due to the glass door design of the sauna, there is always going to be a gap around the door. The goal is to have a small (1/4″) equal gap all the way around the door. Weatherstripping is a great addition and will help close up these gaps. If your gaps are uneven you may need to adjust the door by loosening the hinges and moving the actual glass around. Be sure you tighten the hinges all the down otherwise the door will slide out of the hinges and continue to fall downwards. If the sauna is not assembled on a level floor it is very difficult to adjust the door perfectly and will continue to cause issues.
The CELLIANT infused heater fabric remains as a covering over the heater panels. This is to protect the heater surfaces from any scratches, etc. It is also there to prevent physical contact between the skin and the heaters as the sauna is being used. To clean, wipe fabric with slightly damp cloth. We recommend doing so at least once every six months. Only do so when sauna is turned off.
We don't recommend leaning anything against the CELLIANT heater fabric. You can lean against the wood trim or slats if sitting upright to prevent burning yourself or the fabrics. If you find this uncomfortable, a sauna backrest is a great option.
Sunlighten saunas aren't designed to be placed outdoors. If you place your sauna outdoors without a Sunlighten cover, your warranty will be void. The sauna covers are custom made and may not arrive until after you receive your sauna. Do not install your sauna outdoors prior to receiving your cover. Check the sauna cover annually for normal wear and replace as needed. Sauna cover manufacturer warranty is one year. The cover should remain on the sauna at all times (including while on and in-use) to avoid water damage and void the warranty.
Sunlighten saunas were designed for easy assembly. Below are tips from other customers after assembling their sauna for the first time. First, be sure to go through the pre-assembly checklist.
Pre- Assembly Checklist
- Install a dedicated outlet before your sauna arrives. Make sure to plug sauna directly into wall outlet; not a power strip, extension cord or converter, etc.
- For smaller units, plan on 1-2 hours and two people to assemble your sauna. Larger units require three people and more time.
- Assemble on a level surface and in an area that is dry and protected from the weather.
- If your sauna is going outside, a Sunlighten sauna cover is required to keep your warranty intact.
Tips from Sunlighten customers:
- Read the assembly instructions and watch the videos; they really do help.
- Don’t wear shoes with dark soles; they can leave scuff marks on the sauna floor when setting it up.
- Be prepared to discard a lot of packing materials; saunas are packed really well. Before throwing out any packaging, be sure you have removed all parts. There will be a small box containing hardware pieces nestled within the larger pieces.
- Remove heater frames while unpacking the sauna panels. They are held on with magnets and may fall off as you move the panels from point A to point B.
- Be sure to install the sauna feet so your sauna is not directly on the floor.
- Using furniture sliders under the feet will make it easier to move after assembly. Furniture sliders can be found at most hardware stores or online.
- Before securing the roof panel, pull the front right panel wires up to feed through the roof opening.
- There are heater connections in each wall panel. Refer to the images in the assembly instructions for your specific sauna to ensure you make all connections for each wall. Match connections by shape and color.
mPulse Door Installation (Signature door comes installed):
- Watch this door installation video before you begin
- The door is heavy and will require some extra muscle and two people
- The hardware includes a standard Allen wrench. Purchasing one with a t-grip will make this a little easier
- Use a small piece of tape to hold door gaskets in place when tightening the bolts to keep them from falling
- Be patient when leveling the door. It may take several adjustments.
For more tips from customers like you, connect in the Sunlighten Wellness Group on Facebook!
The sauna runs on the same wattage as a blow dryer and will cost little to run monthly: typically 15 to 35 pence per hour. This varies with the model and local utility cost. Your utility company can help you understand a more exact per hour cost if needed.
Proper sauna use is important; just like we warm up and cool down our bodies when we exercise, there are some basic steps to follow to ensure you gain maximum benefits of using a sauna.
Before Sauna Use:
- Drink a minimum of 236 mls. of water to prepare your body for an increase in core body temperature.
- Prep your sauna: Pre-heat your sauna for 45-60 minutes. Your sauna will heat up approximately one degree per minute, depending on room temperature. You can use automatic start up for the Signature or Amplify infrared sauna by setting it in Reservation Mode, or schedule a start time in the mPulse 3 in 1 sauna.
- Lay down towels on the bench to absorb sweat. It’s also nice to have an extra around to wipe your face during sessions. We recommend using Celliant towels.
During Sauna Use:
- Watch your time: Make sure to adjust your session length in accordance to your body’s needs. If you are just beginning with regular sauna use, it is important to start slow and get your body accustomed to infrared therapy. We recommend beginning with 10-15 minute sessions at 37°C every other day. Gradually increase toward 40 minute daily sessions in the optimal temperature range. Always listen to your body and adjust based on what it’s telling you.
- Stick with it for long-term benefits: Just as with exercise or eating healthy, sauna use takes time and consistency to see results. You may not even sweat the first few times you use your sauna, but know that sweating (and the detox that comes with it) will increase over time, leaving you feeling rejuvenated and healthy. We recommend Pure Sweat amplifying cream, which increases sweating and circulation to boost results.
After Sauna Use:
- Rehydrate with at least 710 mls. of water or electrolyte drink.
- Dry off and cool down naturally, or with a refreshing shower.
- Keep it clean: Using Celliant towels on the bench to absorb sweat and excess moisture will help keep your sauna clean during regular use. Clean the wood and glass in your sauna every six months with our Natural Sauna Cleaning Kit.
We recommend 8-12 inches of clearance around the back, sides and top of the sauna to access plugs and for general maintenance. Leave at least 8 inches behind the unit to allow the electronics to cool.
You can set your sauna on tile, concrete, carpet, laminate or wood. On any floor type, make sure that your sauna is level for optimal use. Be sure to install the sauna feet before assembling. If you place your sauna outdoors without a Sunlighten cover, your warranty will be void, and make sure there is adequate drainage so that water cannot pool around the base of the sauna. If placed near or on cool surfaces (like concrete and basement walls), warm-up can be impacted.
Just as with exercise or eating healthy, sauna use takes time and consistency to see results. You may not sweat the first few times you use your sauna, but know that sweating (and the detox that comes with it) will increase over time, leaving you feeling rejuvenated and healthy.
After using regularly and still not sweating to your bodies potential, there could be other factors at play. Are you drinking enough water? Are you only hydrating on days you know you will sit in the sauna? It is recommended that you drink half your body weight in ounces.
If you are properly hydrated, Pure Sweat cream will induce sweating. Pure sweat amplifies your body’s ability to sweat by increasing your sweating potential three times higher than without Pure Sweat.
Just as you would not leave your cell phone in your car on a hot day, we do not recommend taking cells phones, Apple watches or other electronics in the sauna. The electronics that are built into the sauna are designed for a heated environment.
Like nutrition and exercise, infrared saunas are a lifestyle choice that deliver both heat and light, and both provide a wide range of health benefits, which can vary by individual. All of the health benefits Sunlighten saunas may provide have been either clinically shown on our heaters or are based on studies of infrared wavelengths that we precisely mimic in our heaters. Sunlighten saunas are proven up to 99% effective at emitting the highest quality and quantity of infrared heat required for delivery of a number of health benefits.
Infrared therapy supports whole-body wellness by gently increasing your core body temperature by up to 3 degrees, which promotes a deep, detoxifying sweat at the cellular level.
Sunlighten infrared saunas support:
- Detoxification
- Weight management
- Muscle recovery
- Restful sleep
- Anti-aging processes
- Heart health
- Immune function
- Relaxation and stress relief
- Inflammation
- Brain and cognitive health
- Gut and digestive health
Red light therapy complements these benefits by energizing cells at the mitochondrial level to help repair tissue, reduce inflammation, improve skin clarity, enhance sleep quality, and support immune resilience. Together, these therapies work synergistically to optimize overall health and vitality.
Amplify is Sunlighten’s most intense infrared sauna, combining full-spectrum infrared (near, mid, and far) with additional halogen heaters for higher heat. It’s designed for those who want to sweat deeper, faster, and feel more productive during and after their session.
No. Because Sunlighten saunas have double-wall re-enforcement, thicker wood than the industry standard and Magne-Seal assembly to create a better heat seal, when your sauna is on you will still not feel heat coming off the exterior walls.
Think of intensity like a garden hose nozzle: 100% gives you a "jet spray" of light, 10% would be like a light mist.
In the Sunlighten App, select Quick Mode, tap the RED or NIR buttons to adjust the intensity of the RED or NIR light. Minimum intensity is 0%, this means the light is off. Maximum intensity is 100%.
You can also use the plus/minus buttons on the included remote to adjust the RED & NIR intensity in 20% increments.
From the Quick Start program in the Sunlighten app, you can adjust the session timer from 1 minute to 30 minutes by moving the red dot on the dial.
You can also use the quick time buttons on the included remote to set the timer for 5 min, 10 min, 15 min or 20 min.
Note, the timer on our Health Programs are fixed at the optimal time needed to achieve desired results and therefore cannot be adjusted.
To maintain optimal performance and hygiene, periodically clean the surface of your RED Light Therapy Panel with a soft, dry cloth to remove dust or debris. Avoid using harsh chemicals or abrasive cleaners that may damage the panel.
In the app, go to More > Select Another Device to get back to the screen where you can another Sunlighten product.
Press the power button to turn the remote on (hold for 3 seconds if needed). Once the remote is powered on, you can use the Pause/Play button to pause and resume a red light therapy session. The 5 min, 10 min, 15 min, and 20 min buttons allow you to set the session timer.
To reduce the intensity/brightness of the light, use the RED + NIR minus button on the remote. The intensity can be adjusted for 100% (max) to 0% (off), each time you press the minus button it decreases the intensity by 20%.
To increase the intensity/brightness of the light, use the plus button on the remote.
To control the intensity of RED and NIR separately, you'll need to use the Sunlighten mobile app.
Each wavelength does something different in your body:
- Red light → supports skin health
- Near-infrared → boosts cellular energy and recovery
- Mid-infrared → improves circulation and muscle recovery
- Far-infrared → raises core temperature and supports detox
Most full spectrum saunas blend these wavelengths together into one output. That creates heat, but it limits control.
PulseIQ™ delivers each wavelength separately at the right intensity and depth. Your body receives more precise, usable infrared energy so you get more benefits and feel better, faster.
The optimal distance between you and the panel will be anywhere from 6" - 36" based on your desired results. Follow the distance recommendations shown for each health program in the mobile app. As a general rule, you want to be closer to the panel for shorter, targeted sessions and further away to treat larger areas, or for longer time periods.
Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
Most people enjoy sessions lasting 30–45 minutes, three to four times per week. Saunas are safe to use daily and can be tailored to your comfort levels and wellness goals.
Hydration tip: Drink at least 8 oz of water before your session, and follow up with 24 oz or more of water or an electrolyte-rich beverage afterward to replenish fluids.
Always listen to your body and adjust session frequency and temperature as needed.
That answer depends on what your goals are, how your body responds to light, what your light sensitivity level is, what intensity level you use and how often you use it. Similar to exercise, you don't want to do too much, so pay attention to your body's cues. We recommend starting low and slow with 5-10 minutes, 1-2x per week and monitor how you feel.
The frequency and length of red light therapy sessions can vary depending on your individual needs. We recommend starting with short sessions (e.g., 2-5 minutes) a few times per week and gradually increase as tolerated. The Sunlighten App provides easy to use options for different goals, with guidance for time, distance and use. Consult with a healthcare professional or dermatologist for personalized recommendations.
For general wellness and maintenance, using the panel a few times per week may be sufficient. For targeted therapeutic benefits or specific conditions, more frequent sessions may be recommended. Follow the frequency guidelines on our health programs or consult a healthcare professional for personalized guidance.
Some users see results in as little as a few days while others may take longer. Light therapy affects everyone differently and results can vary depending on factors including the frequency of sessions, and individual responsiveness. The more consistent you are with your treatments, the sooner you'll see results.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA.
Unfortunately, Truemed is currently only available in the United States.
Metal pins, rods, artificial joints or any other surgical implants generally reflect infrared waves and thus are not heated by this system. Nevertheless, you should consult your physician prior to using an infrared sauna.
Yes, red light therapy is generally considered safe. It emits low levels of light energy that do not cause damage to the skin or tissues. However, it's important to follow usage guidelines and avoid looking directly into the bulbs when the panel is on.
The lumiNIR wand uses a standard Micro USB charging cable. This can be combined with a wall plug attachment similar to that used by many mobile devices.
You should use the included goggles any time the wand might make accidental contact with your eyes. This may include, for example, when you are doing a treatment above the neck, or around the facial area.
If you overcharge the wand (keep the wand on the charger past the indicator light turning green), you will eventually kill the battery and require a replacement wand.
The lumiNIR has multiple head attachments that each serve different functions and provide different benefits. To differentiate each head, the pattern of illumination of their lights is different for each attachment. lumiNIR has a single red light in the center, lumiGLOW illuminates all of its lights in red, lumiCLEAR is entirely lit in blue, and lumiSPORT has alternating red and clear LEDs.
Magne-Seal™ is a proprietary technology only allowed for use in our saunas. It is part of a quadruple reinforcement system to keep your sauna extremely sturdy, yet pliable to adapt to the wood’s expansion and contraction over time (due to its exposure to infrared heat, of course!). In addition to Magne-Seal’s magnetic locking system–which makes assembly a snap–your Sunlighten sauna is also secured with a base groove, halo roof, and U-shaped clip for quadruple strength.
| Currently, the mobile app does not have the ability to do this, adding a new sauna to your profile will need to be done through the sauna tablet. |
| From the mobile app, starting on the 'My Sauna' tab, scroll down to the bottom of the page and select 'Lights' to open the exterior lights toggle. |
| Currently, the mobile app does not have the ability to do this but you can set up your new profile on the sauna tablet. |
| From the mobile app, starting on the 'My Sauna' tab, scroll down to the bottom of the page and select 'View Another Sauna' to open the selection list of saunas if you have more than one. Please note, the sauna will only appear in the list after you have registered them on the sauna's tablet first. |
First, ensure you're profile is viewing the correct sauna. Each sauna model will have it's own ability to schedule. Scheduling sessions can be created from anywhere, even if you are not connected to the sauna. The sauna will also start these sessions at the scheduled time if you are logged into your profile on the sauna tablet. |
| Navigate to the 'More' tab to find the app version number at the bottom of the screen. |
The Sunlighten mobile app allows you to start and control your sauna remotely. The available remote access range depends on your sauna model:
- Compatible mPulse saunas equipped with Power Box 7 (PB7) can be controlled from up to 31 miles (50 km) away.
- mPulse saunas with Power Box 6 (PB6) and earlier can be controlled when you're within 500 metres of your sauna or connected to the same Wi-Fi network as the in-sauna tablet.
For the best experience:
- Enable Location permissions for the Sunlighten mobile app.
- Make sure you're signed in to the same primary account on both the mobile app and the in-sauna tablet.
- Ensure the in-sauna tablet is powered on, connected to the internet, and the Sunlighten app is open (not closed).
We also recommend leaving the tablet on the “Welcome Back” screen after each session. This helps your mobile app connect to the sauna more quickly the next time you’re ready to use it.
If seeing an ‘E7’ error, this is usually an indication of your lighting control unit being disconnected or partially connected. This is a small black box with a house shape connector found in the roof in the front right corner. Its corresponding connection is protruding up into the roof out from the front wall.
Our saunas are based on the infrared wavelength and not cabin temperature. Set to the desired temperature and allow the sauna to warm up for 45-60 minutes. The sauna heats up at an average of 1 degree per minute.
Follow these steps for proper warm up:
- Make sure your sauna is plugged into a dedicated circuit installed by your electrician.
- Set to the desired temperature and set time to 60 minutes.
- When turning sauna on for the first time, ensure each heater is active after a couple of minutes. If they are not, make sure connections are securely paired from their initial wire feed coming from the power box under the bench.
- Never fully cover the floor grate and heater with any obstruction that will not allow the heater to dissipate its heat.
You can also use the scheduling feature to have the sauna heat up at a certain time. The Android control panel must not be ‘shutdown’ to use this feature.
NOTE: If your sauna is outside in an unheated garage, sun room, basement or patio, you may require additional time to warm the sauna up depending upon the temperature of the surrounding surface and room. REMEMBER, you are required to have an authorized Sunlighten cover over your sauna if it is outside or exposed to the weather in order to maintain your warranty.
- Chromotherapy Remote Control - Utilize the small remote that comes with your sauna to manage the internal lights, enabling color changes and on/off controls with ease.
- Internal Lights Toggle - For newer mPulse models, you may need to activate the internal lights toggle. To do this, access your in-sauna tablet through the Sunlighten app. Navigate to 'My Sauna' and locate the light bulb icon. Toggle on the lights from here. Then, use the Chromotherapy remote to select your desired color by pointing it at the light bulbs.
- Battery - If the remote isn't working it could need a battery replacement (CR2032, a small flat disk).
- Remote Range - The remote has a short range and may need to be used closer to the light, a foot or less from it.
- Full Contact - It's possible the light itself may not be rotated in the roof socket so that the metal leads aren't making contact. Make sure the lights are adequately tightened.
- Voltage - If the remote has never worked it may be an indication that you received the one for the alternate voltage bulb (there are 12v and 5v depending upon sauna model)
The blue light on the LED panel is an indicator that the near-infrared LEDs are on. When there is no blue light, the LEDs are inactive. Near infrared at the 880nm wavelength is invisible to the naked eye, so the indicator is placed to tell you when its active.
Attempt to restart your unit by pressing and holding the Android control panel’s power button for a few seconds and tapping ‘Reboot.’ Upon restarting, are you seeing the error message E2 or E3?
For error message E2, ensure the serial number is correct in your user profile. Tap the person icon in the upper right corner, select your user profile from the list, and tap My Sunlighten Saunas. You’ll see the model and image of your registered units. Select your sauna and the corresponding serial number will be displayed.
For error message E3, ensure the proper voltage is being supplied to the unit (Aspire/Believe = 120V – Conquer/Discover/Empower = 240V) For either error, if persisting after ensuring serial number/voltage contact customer care. You can also see these in the diagnostics tab of the newer software(s).
Quick Mode is ideal for a basic high-temperature experience that utilizes the full spectrum wavelengths at maximum intensity to increase the temperature of the cabin.
The ‘Custom’ icon will be at the top of the programs screen after the presets. This mode enables you to draft your own session with dynamic features by doing so in segments. This enables you not only to determine the length of the session, but apply different wavelengths of infrared at different points in the same session. Tap the plus icon to add a segment. You’ll be able to give your program a name and customise the intensity of the heaters and wavelengths used.
The Customise Heaters screen allows you to determine the intensity of mid and far infrared on individually selected heaters during the duration of a program segment, represented by a slider bar that goes up to level 10. For ease of selection, you can toggle between Sauna View and a list of the heaters at the top of the screen. In Sauna View, use the left, down, and right arrows to navigate the sauna interior to select heaters individually. In Heater List view, make edits to each heater’s parameters by tapping the pencil icon. Left and right in this view assume orientation toward the seated position.
When finished, go back a screen and either add a segment by tapping “Add Session” or complete the program by selecting ‘Save Program.’ This will return you to the Programs screen, where you’ll see your newly created Custom Program beneath the preset icons.
While using the Sunlighten app, adjust your sauna’s temperature by sliding the indicator circle around the left dial on the Quick Mode screen.
Pre-heat can be set for up to a maximum of 60 minutes before a session. For entire pre-heat setting to cycle, the time set must be the same or great amount of time in the future from the scheduled session.
For example, we schedule a program to start at 12:50 PM and the current time is 12:40. If we try to set pre-heat for 20 mins, it won’t be the complete pre-heat cycle because there are only 10 minutes between now and session’s scheduled start time.
Sunlighten saunas are designed for simple DIY assembly and typically take 1–2 hours to install with two people. While professional installation isn’t required, our team can help you find a local service provider if you prefer additional support.
Our saunas are engineered for indoor use. If you plan to place your sauna outdoors—with or without a roof—a custom sauna cover is required to maintain your warranty coverage.
Keep in mind that ambient temperatures can affect preheat time. In colder climates, your sauna may take longer to reach optimal heat levels. For best results, consult our placement guidelines or speak with a Sauna Consultant.
You may need to replace the battery in the remote. To replace the battery, take off the back panel remove the old battery and replace it with a new 3v Lithium battery.
If the remote is still not working after replacing the battery, make sure the remote is within 10 meters (30 feet) of the panel and that there is a clear open path between the remote and the panel. If there is an object between the remote control and the product, it may affect the panel's ability to accept instructions from the remote.
If you haven't yet updated your mPulse Android Control Pad to 6.0 and received our latest app updates which resolves the issue of Netflix not running, we recommend doing this step. You can access how to do this via the FAQ: How can I update my mPulse Android Tablet to version 6.0?
However, in some situations you may not be able to update your Android Control Pad to 6.0. If that is the case we've established a workaround to get Netflix working on your Android Control Pad. Download the step-by-step directions below. If you're still facing issues contact Customer Service at 1800 786 544
Based on the national average of 10 – 15 cents per kw/hr, assume you will use roughly 25 cents per hour long session. Of course, energy rates vary from state to state, but this should give you a good sense for just how cost effective our dry infrared saunas are.
Once your final payment has been received, we will commence the delivery process. Times vary depending on the sauna model and your location, however, we estimate a one to two-week delivery timeframe for 'in-stock' models.
The CELLIANT fabric is transparent to NIR light and opaque to red light. The mesh holes in the fabric let the red light pass through. The CELLIANT covers also enhance the benefits of the near infrared, so the net result is still beneficial levels of red light and near infrared.
We are always open to innovating light therapy based on scientific study. As of right now we have not discussed adding blue light LEDs to the saunas.
There is no change in the EMF levels because we have simply replaced some near LEDs with red light LEDs.
We recommend putting your face as close to the panel as you feel comfortable.
You do not need to, but if you are concerned always use caution and feel comfortable to wear goggles. We do recommend you do not look directly into the near-infrared/red light panels.
We wanted to retain the relaxing and enjoyable infrared sauna experience, while also adding the benefits of red light. Most high power density/short time length devices are bright, loud and uncomfortable. To create a beneficial and enjoyable sauna experience, the red/NIR LED panels in our saunas are typically used for longer durations and lower power density than dedicated red/NIR LED devices, in some cases multiple hours, so that the experience remains enjoyable while also being effective. To stay below dosage thresholds outlined by low level light therapy research, the power is reduced compared to other LED companies.
The LED panel should not feel hot because the technology reduces the heat near infrared normally emits. The LEDs emit wavelengths that the body cannot easily detect as radiated heat. Radiative IR approximately spans 3um to 100um, longer in wavelength than the 650nm and 875nm waves that the LEDs output.
LED panels will generate noticeable heat as a side effect of operation but that is unintentional. Similar to how a incandescent light bulb heating up is a side effect of its operation.
Red light/near infrared loses effectiveness the farther away you sit. To get the full effect, find a comfortable position to sit in near the LED panel.
Our LED panels deliver 1-3mW/cm2 of light to the skin delivering 3 J/cm2 every 15 minutes, 6 J/cm2 every 30 minutes and 10 J/cm2 every hour. After about 15 minutes, you will receive the benefits of NIR/Red light.
You will see the red lights visibly turn on. There is also a blue indicator LED at the top of the LED panel that indicates the panel is on. NIR is invisible so cannot be seen visibly; however, if the indicator light is on and the red lights are on, the NIR is working, too.
In the new mPulse with red light, the panel is an equal blend of both red light LEDs and near infrared LEDs. The result is not a reduction but an overall increase in benefits because we’ve expanded the wavelengths to include red light at 650nm. Research also shows that combining the two wavelengths together enhances the beneficial effects.
Red light is visible, it is a different wavelength in the range from 620-750 nm and penetrates slightly less deep than near infrared. Near infrared is invisible, is wavelength between 720-900, and penetrates the body most deeply. Sunlighten’s mPulse delivers the peak wavelengths of 650nm and 880nm. Red light and near infrared are both bioactive and are absorbed by mitochondria, blood and water cells to initiate a variety of biochemical activities throughout the body that creates many health benefits, including skin health, pain relief, muscle recovery and anti-aging. Both are natural, safe, non-invasive and side-effect free.
There are thousands of peer-reviewed research studies on the many benefits of red light and near infrared. The benefits are so similar, especially for the peak near wavelength that we integrated in mPulse first, based on the recommendation of infrared expert Dr. Henry Whelan. To integrate red light in our LED panels, we focused on the science that supports pairing red light at the peak wavelength with the most comprehensive benefits (650nm) to enhance the near infrared and its benefits even more. The red light will add to the current programs with near infrared. It’s an enhancement to what already exists.
The RED Light Therapy Mask has a cutout-free surface to ensure full coverage for skin areas around the eyes and mouth. The full-face visor is tinted, with a special see-through surface.
1. Start with clean skin
Cleanse your face to remove makeup, sunscreen, and skincare products. Pat your face dry before treatment.
2. Get comfortable
Sit or recline in a relaxed position. Make sure the mask fits snugly and comfortably on your face.
3. Begin your session
Ensure that the remote control is fully charged and attached to the contacts on your mask. Press and hold the power button. Select your therapy mode. Auto Mode lasts approximately 8 minutes, while the other modes last approximately 3 minutes.
4. Close your eyes and relax
You may feel gentle warmth. This is normal. The treatment is non-invasive and painless.
5. After your session
Remove the mask. If your skin feels dry, apply your usual moisturizer or serum. Slight redness after a session is normal and will subside. Avoid direct sun exposure for a few days and use sunscreen daily.
6. Frequency for best results
Use 2 to 3 times per week as recommended. Consistency is key for visible improvement in tone, texture, and firmness.
For optimal results, the RED Light Therapy Mask offers 5 different light therapy modes ranging from 3 minutes to 8 minutes in duration. We recommend using the mask 2 to 3 times a week, but you can target specific concerns or alternate modes depending on your needs.
Very. The mask is engineered to be soft and light to wear, and to contour flexibly against your face. The silicon straps attach easily behind your head and are designed to feel gentle and secure against your skin and hair.
Yes. This phototherapy mask has received FDA 510(k) clearance. It emits low-level, non-invasive light that is safe for daily use.
1 year warranty from purchase date.
View full warranty policy here
Many users notice improvement in tone and smoothness within 2 to 4 weeks, with cumulative benefits over time. You can see the results of third-party clinical studies here.
PBM has been studied for its ability to support cellular energy, circulation, recovery, a healthy inflammatory response and tissue repair, with research spanning applications including skin health, muscle recovery and pain.
PBM can be applied locally to target a specific area of the body, or more broadly when the goal is a systemic, whole-body response. The effects depend on the wavelengths used and how the light is delivered.
Wavelength, intensity, distance, time and dose all affect how light is delivered to and received by the body
Yes, simply tell the Sunlighten team member helping you the referral code and the discount will be applied to your order.
Yes, referral codes can be used with other promotions through a Sunlighten Sauna Consultant.
No, this referral code can be used on saunas purchases only. Accessories are not included.
Yes, all they need to do is provide your referral code (found at the end of your personal referral link) to their Sunlighten Sauna Consultant before completing their purchase.
You can track your sharing activity by logging into our referral portal.
If you were previously part of our Partnerstack program, check your email for instructions on accessing the new program. For further assistance, contact referrals@sunlighten.com.
If you've been referred to Sunlighten by a friend, enjoy $200 off a cabin sauna or $100 off the Solo System. Simply, add your referral code to the 'promo code' field on the get pricing form. Remember to mention your referral code to a Sunlighten Sauna Consultant to claim your discount at the time of sale.
You can find your personal referral link in the email we sent when you joined the program or by logging in to the referral portal. Your referral code is found at the end of your link.
To begin, just head over to our Referral page and enroll in our referral program. Upon registration, you'll be provided with a personal referral link, which you can easily share via text, email, web, or social media. Whenever someone makes a Sunlighten sauna purchase using your link, a unique identifier ensures that you receive due credit for the referral.
No, referral codes must be entered at the time of purchase and the discount cannot be applied retroactively.
No, unfortunately rewards cannot be applied retroactively. See the program terms for more information.
The individual you recommend must inquire with Sunlighten using your personal referral link or provide your referral code when making a sauna purchase with a Sunlighten consultant. Once their sauna has been shipped, the referral is considered qualified, and you become eligible for rewards under our referral program.
Your reward will be approved when your friend's sauna ships. Depending on the size and availability of the order, this can take as little as a few days up to several months. Don't worry though, there's nothing more for you to do. We'll track the order and email you when your reward is approved.
For any further inquiries, please email referrals@sunlighten.com.
Coupon codes you earn for referring friends can be used during checkout at shop-us.sunlighten.com where you can buy a wide variety of Sunlighten products, such as a sauna backrest, cushion, and cleaning kit.
Sunlighten's Referral Program welcomes sauna and light therapy enthusiasts from all backgrounds. We invite anyone who has experienced the remarkable benefits of our products to refer others to Sunlighten and share the wellness journey together.
Being part of the Sunlighten community means more than just personal wellness – it's about supporting each other's journey towards holistic health. By referring, you're not just setting them up for success, it's providing an opportunity for everyone to Feel better. Do more. Live fully.
Yes, under the Schedule screen, you can select a daily, weekly, or monthly frequency.
Please refer to our installation guide using the link below:
You can find your sauna serial number in multiple ways.
- Serial number can be found on the tag attached to the door of your unit; if the unit is brand new.
- Serial number can be found on the outside back wall of the unit near where the power cord is coming out.
Most people enjoy a 30-45 minute session, 3-4 times a week, but it is safe to use every day and at whatever heat suits you best. Research shows that regular use over time brings best results.
You have 3 days after delivery to contact Sunlighten Customer Service (1800 786 544 ) to report any damage you find.
Truemed's survey prompts you to respond with all conditions you have been diagnosed with. In the case where you have not been diagnosed with anything but are trying to prevent a condition, Truemed asks specifically what you are trying to prevent by making the purchase.
Side effects are rare. However, some individuals may experience temporary redness or irritation at the treatment site, which typically resolves quickly. If you experience any adverse reactions, discontinue use and consult with a healthcare professional.
The Bluetooth connectivity will be on the amplifier located in the unit's roof. There is a light indicator that’s labeled 'Bluetooth', this will show blue when something is connected to it.
To Pair your device with the sauna – Select the Bluetooth icon and search for “Sunlighten”. If you are prompted for a password, input password “0000”. You will now be connected to the Bluetooth Receiver in your new Sunlighten Sauna.
If your sauna has a stereo, it will not have an amplifier to connect with instead, the Bluetooth will pair to the stereo. When successfully paired, the BT mark will be displayed on the LCD.
Bluetooth function – Press the SRC button on the stereo to switch to BT mode. It will play a song from your phone automatically.
This means your sauna is in Reservation Mode and will turn on when the timer counts down to 0. To switch back to Normal operation, turn the sauna off and press the Timer Up and Down keys simultaneously.
Most likely, the connection from the lights to your control panel is loose. Access the roof and look for the barrel connection (connected with a metal ring). Disconnect and then reconnect, securing metal rings together.
The floor heater is designed to output less than the wall heaters. This ensures that the wooden grate that is on top of the heaters lasts for a longer time span and your toes don’t overheat.
Unlike a traditional sauna, infrared heats the body directly. Air temperature in the sauna is not as important as the type and quality of the infrared being received. To provide the peak far infrared wavelength of 9.4 microns, the surface temperature of an object must be controlled. The cooler the surface area of the heater, the more far infrared energy will be produced. Sunlighten saunas have a heat sensors at multiple locations to measure surface temperature of the heaters in order to emit the optimal wavelength. Similar to the climate control system for your home, you can set the thermostat to 65° but it probably will not reach that temperature. During a 30 minute session, the air temperature will reach between 48-60.
- Turn off the sauna
- Press the timer up and timer down arrows simultaneously
- A digit will appear on the timer section of the screen to indicate the number of hours before the sauna turns on.
- When the timer counts down to “0,” the sauna will turn on for a 60 minute session and will be set to 65 degrees.
To cancel a reservation, press and hold the power button until the time display turns off. At this point you can turn the sauna on normally.
With the unit ON, press the Temperature Up and Down keys simultaneously to toggle between Fahrenheit and Celsius.
Our saunas are based on the infrared wavelength and not cabin temperature. Set to the desired temperature and allow the sauna to warm up for 45-60 minutes. The sauna heats up at an average of 1 degree per minute.
Follow these steps for proper warm up:
- Make sure your sauna is plugged into a dedicated circuit installed by your electrician.
- Set to the desired temperature and set time to 60 minutes
- When turning sauna on for the first time, ensure each heater is active after a couple of minutes. If they are not, make sure connections are securely paired from their initial wire feed coming from the power box under the bench
- Never fully cover the floor grate and heater with any obstruction that will not allow the heater to dissipate its heat.
You can also use the Reservation feature to turn your sauna on ahead of time.
NOTE: If your sauna is outside in an unheated garage, sunroom, basement, or patio, you may require additional time to warm the sauna up depending upon the temperature of the surrounding surface & room. REMEMBER, you are required to have an authorized Sunlighten cover over your sauna if it is outside or exposed to the weather in order to maintain your warranty.
The Signature features SoloCarbon far infrared heaters only. Our patented technology has a highly emissive coating that delivers the highest quality AND quantity of infrared heat for therapeutic results. SoloCarbon panels are the only far infrared heaters clinically shown to raise the core body temperature nearly 3 degrees for the most detoxifying sweat and lower systolic and diastolic blood pressure.
Sunlighten advises against smoking or using vaporizers inside of a sauna.
Yes. You can get the Solo® Dome by itself and still have a highly effective experience with the 5 radiant heaters in the dome. It works well placed on the floor with a Solo® Mat. The Solo® System allows you to purchase all the primary components for a fully immersive experience with 360 degrees of infrared, and maximum number of infrared heaters.
First, ensure the Chromotherapy wire, located at the base of the light strip of the upper dome, is connected to the control box. To control the lights, point the remote at the control box, not the colored lights. The remote must be within a 914mm radius of the control box.
NOTE: Make sure when using the Solo® domes that the Chromotherapy wires are not being pinched by the domes. This can cause the light strip to fail.
Never use any toxic chemicals to clean inside or outside the sauna. The fabric used in our Solo is antibacterial, anti-mold, and anti-germ. Leave the domes on for an extra 10-15 minutes after use to help dry out the sauna and prevent mold, bacteria and odors from forming due to residual sweat.
You should always use a fitted Bamboo Carbon or CELLIANT SoloPad cover to keep it clean during use. When unplugged, the SoloPad may be wiped down with a damp cloth or an all-natural disinfectant. The Sunlighten Natural Sauna Cleaner is an effective, natural, and non-toxic cleaner that can be used on the SoloPad. For tougher stains, using a mixture of baking soda and water or vinegar and water can be an effective solution.
The Coconut is what you use to change the warmth levels of the upper and lower domes, as well as set your session length. We affectionately call this Solo® Dome heater controller the "Coconut" because of the tropical beach-inspired vibe created in the Solo experience. When you close your eyes while lying in the Solo®, it really does feel like you're lying on the beach enjoying the warmth of the sunshine. You can almost hear the ocean waves and hear the rustle of palm trees.
Since the heaters are located at the bottom of the pad, we do not recommend placing it directly on the floor. For optimal support and protection, we recommend using the Solo Rise, Solo Mat, or a heat-resistant, non-toxic mat. Placing the SoloPad directly on wood flooring or carpet may risk discoloration over time.
Press the Hr/Min button to switch this setting. When in the minutes setting, there will be a blinking light in bottom right corner of timer window. The hour setting is only available when the intensity is set to 6 or above.
Your Solopad is constructed with 3″ thick memory foam that conforms to your body, relieving pressure points for optimal therapeutic benefits. Because the memory foam is between you and the heaters, it might not feel that warm when checking the warmtdh with just your hand. Once the memory foam is broken in and compressed with your body weight, you will absolutely feel the heat.
Both the intensity level and the timer must be set for the heaters to turn on.
The Solo® gives you the best of both worlds: exceptional convenience and maximum effectiveness, all while recreating the feeling of lying on a beach wherever you can find a spot to plug it in. The Solo® replicates sunshine, it doesn’t touch your skin to warm it, it sends far infrared into your body which absorbs the light energy so you feel amazing.
- Radiant heat (not conductive through skin contact)
- Sourced from Sunlighten’s patented heater (not heated wires and compounds)
- 99% emissivity (blankets avg 86%)
- Non-toxic fabric, no plastic parts
- Zoned heating vs single heat options
- Low EMF
Proper sauna use is important; just like we warm up and cool down our bodies when we exercise, there are some basic steps to follow to ensure you gain maximum benefits of using a sauna.
- To get your body accustomed to infrared therapy, start with 10-15 minute sessions at level 5 or lower.
- Gradually increase each session towards 40 minutes. The level can be adjusted to your preference.
- Hydrate before and after session.
The bottom of the tablet will have little icons, a square, a circle, and a triangle. If these shapes are filled completely white, you’re on Android 10. If they are unfilled outlines, you’re on Android 6.
Updating to the latest version of the app will be the best next step. You’ll need to be logged in to a google play store account and update directly through the play store.
Diagnostic is a section that can be found under 'More' within the Sunlighten App to help our Customer Care team have insight into what’s happening with your sauna for troubleshooting assistance.
It is completely up to you and your lifestyle. There is no data showing more of a benefit in the morning or evening.
Netflix will be preloaded with the app update. You will have the ability to download additional apps from the Google Play Store, such as Amazon Prime, HBO MAX, Spotify and Pandora. We have tested popular music and streaming apps and found them to be compatible with the Sunlighten app, but due to updates and changes with third party apps, we cannot guarantee functionality.
You will need to set up your account using the same email you used to purchase your sauna. You will also need your serial number. If you don’t remember your email or want to use a different email, please call Sunlighten Customer Care at 0330 808 1203. They will be able to reset your account.
- Swipe downward from the top of the screen, and pull the 'tray' to the bottom.
- Tap the Settings icon (Cog wheel)
- Tap “Apps & notifications”
- Select the app you wish to uninstall
- Tap uninstall
Preloaded apps (like Sunlighten, HULU, Netflix, Google-related apps, etc) will not show an uninstall option. These can not be uninstalled from the tablet.
- Navigate to the Android home/app screen by pressing the circle icon at the bottom of the screen
- Tap the Google Play Store icon
- Sign-in with your Google or Gmail account
After completing the initial setup process and registering your user account, you can still go back and modify the settings. Tap the More tab at the bottom of the Sunlighten app screen and select either Edit Preferences or Manage My Information to adjust these settings.
Your Chromotherapy lights are controlled with the small remote provided with your sauna.
Important Note: For newer mPulse models and those purchased in 2018 or earlier, you can turn the interior lights on/off within the Sunlighten App on your in-sauna tablet. To activate the internal light controls for newer models, tap the light bulb silhouette in the upper right corner of the 'My Sauna' screen. However, color settings for newer models still require control via the remote after toggling the internal lights on.
Yes, you can set all of them up using your same email. You will have one account with several saunas (most applicable to commercial locations).
This was a software bug that was resolved with the most recent update. Be certain that you’re on the latest version of the app.
For Android 6 tablets: You can check the current version on the tablet by tapping the person icon in the upper right portion of the screen and selecting your user profile. It will be displayed at the bottom under the ‘Update app’ button. Tapping the ‘Update App’ button will automatically prompt you for update if not using the latest version. After installation, test your audio and make sure your stereo’s Source (SRC) is set to R-Aux. If sound issue persists, disconnect bluetooth on the tablet by navigating to Android Settings and toggling bluetooth off.
For Android 10 tablets: You can update the app by navigating to the Google Play Store, search for the Sunlighten app and then update. Or reboot your tablet to see the pop-up prompt requesting the update.
The sauna screen goes into a low power mode when the screen is not being interacted with. This saves power but does not lose any of your settings or where you are in your session. Press the tablet power button in the bottom right to bring the screen back up.
There are several places you can find your serial number:
- You should have received an email to the email account with which you purchased your sauna that included the serial number.
- There was a tag on your sauna when you received it that included your serial number.
- You can call Sunlighten Customer Care at 0330.808.1203 to get your serial number.
If you’ve already set up an account, you can access the serial number by clicking on your User Profile icon at the top right of your screen, then click My Sunlighten Saunas, which will show you the serial number.
The audio from the Android tablet should be coming from your saunas' speakers. You will not hear audio from the tablet directly. First, check that no other device is connected to the Bluetooth amplifier. Then, ensure the cable connections from the tablet to the Bluetooth amplifier on the roof of the sauna are secured (this will be a red and white cable). If you need assistance with these connections, please contact Customer Care at 877-292-0020 and follow the prompts.
For Android 6 tablets: Android Control Pads in saunas from 2018 and later will receive the Over the Air push prompt. Your ACP will need to have software version 2.20.610 or after to perform that update. The version number can be found on Settings/Setup and looking in the top right portion of that screen.
For Android 10 tablets: You can update the app by navigating to the Google Play Store, search for the Sunlighten app and then update. Or reboot your tablet to see the pop-up prompt requesting the update.
For Android 6 tablets: With your Wifi enabled, go to Settings/Set-Up and select “Download the latest software update.” If an update is available, a download prompt will appear. After successful download, follow the prompts to install the new version. If Wifi is not available, you can update using a USB storage device. Click for download instructions using USB drive.
If you have set up a profile, you may tap the user icon in the upper right corner of the screen, select your user profile and scroll to the bottom to select “Update App”. Each update of the app will be listed in ascending order by the version number. To receive future updates, you will need to reboot your Android control pad daily by pressing the power button down for one second and choosing “Power Off” when you’re finished using the sauna for the day. This will allow for your sauna to receive updates automatically. A prompt will appear to notify you of pushed updates.
For Android 10 tablets: You can update the app by navigating to the Google Play Store, search for the Sunlighten app and then update. Or reboot your tablet to see the pop-up prompt requesting the update.
Some third party apps are dependent on Google Location Services to properly function. There are two ways to enable Location Services: at the initial Account Setup, when you’re asked to do so after connecting your wireless network, and on the Android Settings Location page.
Sunlighten saunas are backed by a comprehensive warranty. Depending on the model and use, coverage includes long-term protection on core components like cabinetry, heaters, and controls—so you can invest with confidence.
Every Sunlighten sauna is built with premium materials and inspected before shipping, and our warranty is designed to support normal use over the product’s lifetime.
For full coverage details by model, residential vs. commercial use, and important installation guidelines, view our Warranty page.
Near infrared and red light therapy have been extensively studied and offer many benefits. Combining them provides even better results. Some of the key benefits Sunlighten's RED Light Therapy Panel provides include:
- Improves skin health and complexion
- Slows aging through cellular rejuvenation
- Reduces inflammation and pain
- Accelerates wound healing
- Enhances muscle recovery and performance
- Relieves joint pain and stiffness
- Reduces Cellulite
- Support for mental well-being, including improved sleep, brain fog and mood
- Increases energy
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
EMFs (electromagnetic fields) are invisible waves of energy associated with electricity and wireless technologies. Prolonged exposure to high EMF levels may contribute to oxidative stress, fatigue, and other health concerns.
Sunlighten saunas are third-party tested by Vitatech Electromagnetics and shown to emit ultra-low EMFs—giving you peace of mind during every session. Learn more about our safety testing and standards here.
PulseIQ™ is Sunlighten’s patented infrared intelligence platform. It delivers four distinct wavelengths independently: red light, near-infrared, mid-infrared, and far-infrared. Each is controlled and delivered separately, not blended, so your body receives the right type of infrared energy at the right depth and intensity. This leads to greater absorption which fuels faster recovery, deeper relaxation, better sleep, weight loss and more noticeable wellness results.
Most infrared saunas deliver blended full spectrum or heat. mPulse®, powered by PulseIQ™, separates and controls red, near-, mid-, and far-infrared wavelengths so your body receives more precise, targeted energy. The result is more usable infrared your body can absorb and more effective wellness results.
Red light therapy, also known as photobiomodulation (PBM), involves exposing the body to therapeutic levels of red and/or near infrared light through specially designed LEDs. This light penetrates the skin and stimulates circulation while also being absorbed by mitochondria in cells, activating cellular energy production, promoting healing, reducing inflammation, and improving skin health. It's how scientists and researchers took the high-level intensity of laser light therapy and created a way to deliver it effectively in a more gentle, accessible way.
Red light (660nm) gets all the credit because it's in the name of the therapy. But it primarily benefits the skin and creates micro circulation increase, stimulating collagen and elastin production. Near infrared (850nm) is really doing a lot of the other work because it goes deeper into the body and reaches the mitochondria in cells and tissue beyond the skin. Both lights have targeted and systemic effect.
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Amplify RED is Sunlighten’s most intense infrared sauna, combining full-spectrum infrared (near, mid, and far) with additional halogen heaters for higher heat. It’s designed for those who want to sweat deeper, faster, and feel more productive during and after their session.
PulseIQ™ controls the intensity and depth of each wavelength to deliver targeted infrared energy based on your wellness goal. Built-in, science-backed programs guide each session, so your sauna adapts to what your body needs that day. Choose from Detox, Weight Loss, Heart Health, Relaxation, Muscle Recovery, or Anti-Aging.
Remove clothing from treatment areas. Treatment areas need to be exposed directly to the light for best absorption of the light energy.
Inorganic materials will refract the wavelength and really heavy materials will block it. Light, organic is the best way to go if you have to wear clothing. Nude is best if you are able to, but be sure to put down CELLIANT towels to absorb your sweat. Men typically wear workout or swim trunks; women typically wear workout shorts and a tank top, sports bra or swim suit.
Unlike red light, near infrared light is invisible to the naked eye. Even though you can't see them, they are working. It's helpful to remember infrared is the same wavelength you see when you put night vision goggles on, or use an infrared camera technology to see temperature through color representation.
We recommend using the throw pillows under the head or knees while in a lying position or against the backrest. We don't recommend leaning anything against the CELLIANT heater fabric. Heaters should not be blocked as can result in a fire hazard.
When your report is ready for viewing, you will receive an email letting you know your user portal has been updated. You can access your report at any time by logging in and scrolling down to "Your Reports."
Each Happy Sleep Test membership includes up to three nights of testing over a five-night period. Your test period begins on the day your Happy Ring is delivered.
After that you may either return your Happy Ring using the included shipping label or keep it for ongoing sleep monitoring. If you choose to keep Happy Ring, you’ll be automatically enrolled in their annual membership plan. The Happy Sleep Membership allows you to track your sleep every night so you can monitor your progress and continue to meet with your doctor to adjust your care plan.
Happy Sleep treats a wide range of sleep conditions, including:
- Sleep apnea
- Insomnia
- Idiopathic hypersomnia
- Shift work sleep disorder
- Circadian rhythm disorder
- Restless leg syndrome
- Narcolepsy
- Parasomnias
- Bruxism
- And more
Two or more nights of home sleep testing increases your success rate and reduces the need for retesting. This ensures our board-certified sleep physicians have sufficient data to interpret your results accurately and provide the best recommendations and care. Since sleep patterns can vary significantly from night to night, continuous monitoring is essential for optimizing your sleep.
Happy Sleep is for everyone! Whether you think you have a sleep disorder or just want to improve your sleep and life with the best technology, Happy Sleep has you covered. You can track your sleep on your own or get help from their care team.
- Patients seeking at-home diagnosis and treatment for sleep disorders
- Wellness enthusiasts wanting accurate sleep and health tracking
Happy Sleep recommends an at-home sleep test for:
- Those with low energy or fatigue, who don't feel rested in the morning, or easily fall asleep during the day
- Those who snore loudly or gasp for air in their sleep
- Anyone showing symptoms of moderate to severe sleep apnea
- Anyone wanting a more affordable and convenient option than a sleep lab
- Those with health issues like a high BMI, anxiety, ADHD, hypertension, or diabetes
No, referral coupon codes cannot be used in conjunction with any other offers or promotions on our online store.
The FS heater has a separate control that displays its heat intensity in three color codes: blue, green and red. Blue is the lowest intensity, and red is the maximum setting.
A diagnostic home sleep test is a way to objectively measure how well you sleep using special medical-grade devices, like Happy Ring, at home. These devices measure things like breathing quality, sleep quality, heart function, and more while you sleep. Doctors use the information from the test to find out if you have any sleep problems, like sleep apnea.
The Happy Ring is an FDA-cleared Class II medical device, available with a prescription from a Happy Sleep physician. Home sleep testing services utilize a combination of clearances under K240236 and K210034.
Sunlighten saunas ship directly from our warehouse and are delivered by a professional carrier to your home or business. Once your sauna ships, you’ll receive tracking details and delivery updates by email. When the sauna reaches your local area, the final-mile carrier will contact you to schedule a delivery window.
More details on timelines, delivery preparation, and what to expect on arrival, can be found on our Shipping and Delivery page.
Generally speaking, wood choice is about personal style and budget. The one exception to this is basswood, for those needing or wanting a 100% hypoallergenic option. Cedar is a popular wood option for those who enjoy the natural cedar aroma. Eucalyptus is a premium wood option and is great given its natural oils.
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